Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms on our website (including inquiry forms, quote requests, download center forms, and email newsletters). This information may include:
- Your name, email address, phone number, and physical business address.
- Company details, industry type, and equipment interests.
- IP addresses, geographical region, and browser analytics information.
How We Use Your Data
Gongly uses the collected data solely for the following business purposes:
- To respond to your inquiries and provide custom commercial quotes.
- To dispatch requested product catalog PDFs, operation manuals, and sizing drafts.
- To coordinate shipping, customs clearance, and freight tracking for your orders.
- To send technical service bulletins, product updates, and promotional offers (only if you have opted in).
Note: We do not sell, rent, or trade your personal information to third-party marketing companies.
Cookies and Tracking Technologies
We use essential cookies to maintain page states, load language preferences selected via the translation selector (using the `googtrans` cookie), and gather anonymous traffic analytics. You can choose to disable cookies in your browser settings, though some interactive elements of the catalog may function differently.
Data Security and Storage
We implement industry-standard secure socket layer (SSL) encryption, firewalls, and secure server hosting protocols to prevent unauthorized access, alteration, or disclosure of your business information. If you wish to review, modify, or permanently delete your contact data from our system, please send an email to privacy@gongly.com.